FREQUENTLY ASKED QUESTIONS
Welcome to warmingstone's FAQ hub,
your quick guide to common queries.
Happy shopping at warmingstone!
What payment methods do you accept?
We accept a variety of payment methods, including PayPal, Visa, Mastercard, American Express, Discover, Diners Club, Maestro, Union Pay, Shop Pay, Apple Pay, and Google Pay.
Where are your products sent from?
Our products are dispatched from All over the world, China, Japan, Taiwan mostly, but we also have distribution centers in Europe, the United Kingdom, and the U.S.A.
What are the shipping options?
All items are delivered via local courier at no additional cost for U.K. mainland orders and Italy. For all other countries, we charge the standard international shipping rate.
When will I receive my order?
Our estimated shipping time to the U.K. and to Italy is typically between 5 and 10 days.
How can I track my order?
Upon completing your purchase, you will receive an email containing your tracking number. To monitor the progress of your parcel, simply visit our tracking Portal.
Where are you located?
Our headquarters are based in London, United Kingdom. If you have any further inquiries or require assistance, feel free to reach out to our customer support team.